Sunday 12 March 2017

Water scarcity: Singapore a victim of its success. How public attitude shifted

Singapore’s water story is a classic case of it being a victim of success.

“We have assumed that everything is hunky-dory, we don’t have a problem, we have solved our water problem for the next 50 to 100 years,” said Prof Biswas.

When the Japanese forces captured Bukit Timah Hill in 1942 during World War II, they promptly cut off Singapore’s water supply — a strategic move that contributed to the surrender of the British.

Some 20 years later, Singapore faced one of its worst droughts ever, and a water-rationing exercise was conducted for 10 months.

On the very day that Singapore achieved independence, on Aug 9, 1965, Malaysia’s first Prime Minister Tunku Abdul Rahman told the British High Commissioner in Malaya: “If Singapore’s foreign policy is prejudicial to Malaysia’s interests, we could always bring pressure to bear on them by threatening to turn off the water in Johor.”

Since then, water was the leverage Malaysia had over Singapore, and the Republic had been reminded of it whenever bilateral relations hit a rough patch.

In 1974, Singapore built its first experimental water reclamation plant. But the pilot did not work out because the technology then was too expensive and unreliable.

In the meantime, Singapore faced threats from Malaysia about cutting off the supply of water from Johor, including in 1986 when then-Israeli president Chaim Herzog made a state visit to Singapore, which was met with protests in Malaysia.

There are two water agreements between Singapore and Malaysia. The first was inked in 1961 and expired in 2011. The second, signed in 1962, will lapse in 2061.

50 per cent of our water still comes from outside.

Dr Tortajada noted that there is an abundance of public information about the scarcity of water. Yet, Singaporeans had difficulty linking it to the latest hike in water prices. “(The increase) should not have been a surprise to Singaporeans,” she said.

She noted that during dry spells in recent years, PUB came out to reassure Singaporeans that the water supply will not be affected. “Their statements were, ‘the drought is very serious, but don’t worry, we’re in charge’,” she said, adding that the agency could have been bolder in getting Singaporeans to play their part. “(But) the message should have been, ‘the drought is very serious, we’re in charge and you have to use less’. The communication should have made people aware that they are also responsible.”

Still, some experts noted that the Government faced a dilemma which is common in public communications.

“On one hand, you need to shake the audience from their apathy in order to get them to do something, on the other hand, you also do not want to cause panic,” said Dr Tracy Loh, a senior lecturer at the National University of Singapore (NUS) Department of Communications and New Media.

In the case of water, the Government has to assure Singaporeans that there is an adequate supply of water, and at the same time, get them to conserve water.

The experts reiterated that the breakthrough in NEWater technology was a key reason behind the shift in public attitudes. Since the early 2000s, the implicit message has been that Singapore has solved its water security, they said.


http://www.todayonline.com/singapore/price-success-how-spores-water-conservation-message-got-diluted

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